Last reviewed November 15, 2026, against FMCSA's public pages.

This is not the Motus sign-in page
The real Motus system is at motus.dot.gov. That is the only place to sign in. This page has no login box and never will. If any site that is not on a .gov address asks for your Login.gov password, a one-time code, or a photo of your ID, close it.
Motus uses Login.gov for sign-in. FMCSA says everyone who uses the system, including carriers, brokers, and the companies that help them, needs Login.gov credentials, and that Login.gov provides the multi-factor sign-in federal systems require.
No login here. This site never asks for your Login.gov password, one-time codes, or photos of your ID. Those belong only in Motus at motus.dot.gov.
The first-time sequence, briefly
- Go to motus.dot.gov and sign in with Login.gov, or create a Login.gov account. FMCSA says only one Login.gov account is needed per person.Why it takes time: A new Login.gov account means setting up two-factor sign-in.
- Complete identity verification: a picture of your government-issued ID and a photo of yourself, usually on a phone.Why it takes time: You need a current ID, a phone camera and good light, and only you can do this step.
- Finish your user profile. FMCSA says a user profile is unique to one person, and one profile can be used with more than one company account.Why it takes time: Your details need to match your ID.
- Then claim your existing USDOT number, or create a new company account and start a registration.Why it takes time: Choosing claim or new registration matters, because the wrong choice can create a second record.
Rather not work through every step yourself? A Personal Compliance Specialist can prepare and file the parts that can be handed off.
Consult with a Compliance SpecialistIf your company already has a Motus company account and you are being added as a user, FMCSA says to wait for the invitation from the company's main account holder before creating your profile.
For the ID step itself, see Login.gov and the identity check. If it keeps failing, see identity verification not working.
Claiming a number? Use the right email
FMCSA says to use the same Login.gov email you used as the company official in the old FMCSA Portal when you claim an existing USDOT number. Signing in with a different email is a common reason no number shows up. See how to claim your USDOT number.
If you cannot get in
- Signed in, but no USDOT number to claim: cannot claim a USDOT number.
- The photo ID step will not go through: identity verification not working.
- Your email was set up as a service provider by mistake: registered as a TSP by mistake.
- Wondering what happened to the old Portal: Motus vs the old FMCSA Portal.
FMCSA's own help
These are FMCSA's contact options, not ours. FMCSA lists its Registration Customer Service Center at 1-800-832-5660 (phone or chat) and asks people to report Motus problems through a support ticket at ask.fmcsa.dot.gov, then follow up on that ticket instead of opening duplicates. Check FMCSA's notice for current hours.
Signing in is free
FMCSA does not list a fee for signing in or setting up a user profile, and you do not need to pay anyone to have a Motus account. Paid help, including ours, is optional. If you want it, see get help with your filing.
Do it yourself, or hand it off
Do it yourself in Motus
- No FMCSA charge for a USDOT number or for updates. Government fees still apply to things like operating authority.
- You handle every screen, form and certification.
- You track recurring deadlines, such as the biennial update, yourself.
Have a Personal Compliance Specialist handle it
- A paid, optional service. The fee is quoted before work starts and is separate from government fees.
- Once you designate them in Motus as a service provider, they can prepare filings and do data entry for you.
- You still complete your own identity check and the final certification. No one can speed up FMCSA's review.
Related guides
Where this information comes from
We write these guides from FMCSA's public pages and update them when FMCSA changes its guidance. Check the source before you act: