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Home / Company officials and access

Independent Guide to Motus Company Officials and Account Access

This site is not affiliated with FMCSA, the U.S. Department of Transportation, Login.gov, or any government agency. It is an independent help site. The official Motus system is motus.dot.gov.

Motus separates the person from the company. Each person has a user profile, the company has a company account, and only certain people can certify for the company.

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Last reviewed November 15, 2026, against FMCSA's public pages.

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User profiles belong to one person

FMCSA says user profiles are unique to one person and allow companies to manage access and permissions to company accounts. Each person signs in with their own Login.gov account and completes their own identity check. One person can use one profile with more than one company account.

The company official is the person who can certify

FMCSA says the company official claims an existing USDOT number. In the claim job aid, the person certifying is described as the owner, an official partner, or an authorized corporate officer. That is the person who should sign in with the Login.gov email used in the old FMCSA Portal.

Other users get access, not the official's role

FMCSA describes a main account holder who sets up the company account, and sub-account holders who should wait for an invitation from the main account holder before creating a profile. Those users work under permissions the company controls. This site does not list Motus role names, because FMCSA has not published a full list on the pages we checked. Use the names Motus shows you.

A filing service is a designated third party

A transportation service provider (TSP) does not stand in for the company official. FMCSA says the registrant must designate the provider, and the provider must accept, before it can access the company account. For new applications, FMCSA says the company official still reviews the provider's entries and submits the final oaths and certifications. See how a filing service gets access.

If the official's email is wrong or the official has left

There is no self-serve ownership-transfer button described on FMCSA's pages. Start with if you cannot claim your USDOT number, then use FMCSA's contact options.

What this part of the process involves

  • Deciding who certifies for the company: the owner, a partner, or an authorized officer
  • Inviting other staff as users in the company account
  • Each user's own Login.gov account and identity check
  • Designating any filing service as a service provider

Rather not work through every step yourself? A Personal Compliance Specialist can prepare and file the parts that can be handed off.

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Do it yourself, or hand it off

Do it yourself in Motus

  • No FMCSA charge for a USDOT number or for updates. Government fees still apply to things like operating authority.
  • You handle every screen, form and certification.
  • You track recurring deadlines, such as the biennial update, yourself.

Have a Personal Compliance Specialist handle it

  • A paid, optional service. The fee is quoted before work starts and is separate from government fees.
  • Once you designate them in Motus as a service provider, they can prepare filings and do data entry for you.
  • You still complete your own identity check and the final certification. No one can speed up FMCSA's review.

Related guides

Where this information comes from

We write these guides from FMCSA's public pages and update them when FMCSA changes its guidance. Check the source before you act:

Questions people ask

Can my office manager be the Motus company official?

The claim job aid describes the certifying person as the owner, an official partner, or an authorized corporate officer. An employee can be given access to the company account after it exists.

Can two people be the company official?

FMCSA's pages we checked describe one person claiming and certifying, with other users added as sub-account holders. Check FMCSA's current pages if you need more than that.

Does each user complete identity verification?

Yes. FMCSA says every user creates a profile and completes identity verification to log in.

Can a filing service log in as me?

No. They should not use your Login.gov account. FMCSA says you designate them as a service provider and they accept the designation.

Is there a fee to add a user?

FMCSA does not describe a fee for adding users to a company account.

Rather not work through every step yourself? A Personal Compliance Specialist can prepare and file the parts that can be handed off.

Consult with a Compliance Specialist
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